This Privacy Policy discloses the manner in which (“site”) collects, uses, maintains, and discloses information collected from our customers (“users”). This Privacy Policy is applicable to the site and all services offered by it.

What personal information do we collect from customers visiting our site?

We may collect and use a customer’s personal information from when the user browses or uses particular site features, makes a purchase, signs up for our newsletter, and/or responds to a customer experience survey or support correspondence for the following purposes:

  • To improve the customer experience by creating a more personalised shopping environment that provides the type of products and offerings in which the customer is most interested in.
  • To continually improve our site to better serve the user.
  • To promote contests, surveys, or other marketing purposes with periodic emails.
  • To allow us to quickly process customer transactions and to provide the most effective means of responding to customer support needs.
  • To carry out general statistics information on site visitors and understand how our customers use the services and products offered by our site.

How do we protect customer information?

We are committed to protecting customer privacy and as such, we do not sell, trade, or loan personal information collected to other parties. By using our site, the user consents to the collection and use of the information provided to Hanogram and its affiliates. Furthermore, customers browsing and interacting on any other website, including websites which have a link to our site, is subject to that website’s own terms and policies.

Opt-out options for customers

The customer always has the right to opt-out/unsubscribe from receiving our emails. This can be done by choosing the unsubscribe link in these emails, or by emailing us at of this request, and we will promptly remove the user from all correspondences.

Third party disclosure

At our discretion we may share customer information with third parties to perform services on the customer(s) behalf, and that the user obtains consent for such sharing where legally required.

Internet cookies

Our site contains and uses cookies to provide site visitors access to various functions. This small text file is transferred to a site visitor’s browser to track the site usage. The information contained in a cookie allows us to follow how our customers use our site and, accordingly, to provide our customers better access to site features and information.

In accordance with Swedish Law per the Electronic Communications Act, enacted on 25 July 2003, all site visitors to a website with cookies should be informed about the website containing cookies, what these cookies are used for, and how cookies can be avoided.

Updates to this Privacy Policy

This Privacy Policy can be updated at any time at our discretion. We encourage the site user to frequently check this page for any updates to stay informed on how we are continually working to protect the personal information we collect. The user accepts responsibility to review this privacy policy periodically to stay informed and aware of any updates. The customer has the right to be informed about the processing of personal data and can always request changes to their data in our system or to have information removed.

Contact Us

Contact us through the Help Center for questions regarding this Privacy Policy or any other elements of our Terms & Conditions.  

Address: 5/F.,Leahander Centre, 28 Wang Wo Tsai Street, Tsuen Wan, N.T., Hong Kong.